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Online Bookings
Phone 03 9699 4333
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For appointments please contact our reception staff on 9699 4333.Fees Policy for
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Length | Fee | Medicare Rebate | Out of Pocket Expense |
Up to 20 minutes | $90 | $39.10 | $50.90 |
20 to 30 minutes | $142 | $75.75 | $66.25 |
30 to 40 minutes | $172 | $75.75 | $96.25 |
40 to 50 minutes | $240 | $111.50 | $128.50 |
50 to 60 minutes | $275 | $111.50 | $163.50 |
The clinic bulk bills GP consultations on weekdays during dedicated the flu vaccination clinics when the nurse is available to assist the doctor if the following applies: the consultation is only for a flu vaccine, and the patient is an existing registered patient of the practice who has attended for a GP consultation at the clinic in the past 2 years and the patient has a current Medicare card. New patients or patients without a Medicare card attending for a flu vaccine should note that private fees apply for their GP consultation.
Flu vaccines are provided free by the government for eligible patients. Otherwise, the practice can provide flu vaccinations to patients for a private fee subject to availability.
A $15 surcharge to the above fees applies after 6pm Monday to Friday and on Saturday. Different fees and rebates apply after 1pm Saturday.
Fees vary with the length of the consultation. Children under 16 years old and Pensioners attract a $15 discount.
As an example, for a standard consultation of 15 minutes, the following applies:
Time | Length | Fee | Medicare Rebate | Out of Pocket Expense |
Monday to Friday after 6pm | Up to 20 minutes | $105 | $39.10 | $65.90 |
Saturdays 9am to 1pm, Sundays, Public Holidays and After Hours | Up to 20 minutes | $105 | $39.10 | $65.90 |
Saturdays after 1pm, Sundays, Public Holidays and After Hours | Up to 20 minutes | $125 | $51.00 | $74.00 |
Medicare rebates for telehealth consultations only apply to patients who have attended the clinic for an in clinic consultation in the past 12 months.
Please be aware that the Medicare rebate for video consultations increase with the length of the consultation, whereas the rebate for phone consultations do not increase for consultations over 20 minutes so that higher out of pocket expenses will incurred for telephone consultations over 20 minutes, so a maximum rebate of $39.10 may apply.
A standard appointment is for 15 minutes. Fees vary with the length of the consultation.
A $15 discount applies to children under 16 years old and pensioners.
Length | Fee Weekdays 8am to 6pm |
Fee Saturdays 9am to 1pm |
Up to 20 minutes | $90 | $105 |
20 to 30 minutes | $142 | $157 |
30 to 40 minutes | $172 | $187 |
40 to 50 minutes | $240 | $255 |
50 to 60 minutes | $275 | $290 |
It is requested that general practice appointments be cancelled at least two hours prior to the appointment by calling the clinic on 9699 4333. General practice appointments cancelled within two hours, or failure to attend an appointment will incur a cancellation fee of $40. Cancellation of appointments before 11 am Monday to Friday and Saturdays are required on the previous working day. This applies to both phone and online bookings.
Mental health sessions with Dr Jo-Anne Zappia require 48 hours’ notice if cancelling or postponing an appointment, otherwise a cancellation fee for the cost of the session will be charged.
Our regular patients may be eligible for a range of Medicare funded medical assessments. These can be initiated by the patient’s doctor after discussion with the patient. An appointment with the practice nurse will be then arranged for the medical assessment to be performed, after which the patient will attend the doctor. This visit will be bulk billed for eligible Medicare card holders.
Medical assessments covered by this service include: